Terms and Conditions

Exchange policy:
  • Products (except panties) can only be exchanged, NOT RETURNED.
  • Customers shall inform about the exchange that is to be done within a day after the delivery.
  • Products (except panties) can be exchanged within 3 days after the delivery.
  • For exchanges outside kathmandu valley, the customers should send us the package and shall also pay for the second courier.
Payment policy:
  • Customers within Kathmandu valley can pay via bank transfer, esewa, khalti or cash on delivery.
  • Customers shall inform about the exchange that is to be done within a day after the delivery.
  • For outside Kathmandu valley orders, customers are required to make a prepayment. After the payment only, the packages will be dispatched for courier.
  • After the payments are made, orders cannot be cancelled or changed.
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